Aktuálne číslo: 2/2019
ISSN 2585-9358 (online)

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FROM OLD PUBLIC ADMINISTRATION TO THE NEW PUBLIC SERVICE

Abstrakt:

Public administration is an important factor in building and shaping the society. To keep and maintain their own position is an important status of the state bureaucracy. This includes procedures for the implementation of policies and institutions running management. The State should participate on growth in living standards of their citizens. The main role of the State is the provision of services and well-functioning public administration in collaboration with the guarantee of quality standards of public services. Public services need roof in terms of both quantity and quality. The quality of these services significantly determines the quality of human resources involved in this system. The result of this synergy are cheaper, more efficient and easier public services and public administration.Public services and public administration should be cheaper, more efficient and more accessible to citizens. The role of public administration is to significantly reduce the burden for citizens (saving time and money). The main idea of ESO reform is to relieve people from unnecessary administrative burdens and change the status of citizen, which is a main topic of this article.

Autor: Martina KLIEROVÁ, Ján KÚTIK

Vydanie: 2017/2     Strany: 86-93     Klasifikácia JEL: H11, H41, O15, O38

Kľúčové slová: Citizen, Human resources, Public administration, Public services, Reform ESO

Sekcia: PUBLIC ECONOMICS AND PUBLIC ADMINISTRATION, REGIONAL DEVELOPMENT

Kontakty:
Martina, Klierová, Ing., PhD.
Department of Public Administration and Regional Economy
Faculty of Social and Economics Relations
Alexander Dubcek University of Trencin
911 50 Trencin
Slovak Republic
e-mail: martina.klierova@tnuni.sk

Ján, Kútik, doc. Ing., CSc.
Department of Public Administration and Regional Economy
Faculty of Social and Economics Relations
Alexander Dubcek University of Trencin
911 50 Trencin
Slovak Republic
e-mail: jan.kutik@tnuni.sk

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