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THE BUREAUCRAT IN THE 21ST CENTURY THROUGH THE EYES OF HIS CLIENTS
The public sector is one of the main pillars of a mixed economy. At the same time, its activities significantly contribute in running and functioning of the State. of the world. At the same time, the trust that citizens of the State in question show to public institutions, institutes and their representatives cannot be overlooked. For this reason, an employee is a key consideration. The aim of this article is to provide an up-to-date view of human resources issues in the public sector. Among the wide apparatuses, we decided to focus attention especially on the area of the administrative apparatus, its attitude and relation to work, as well as possible areas of development. For this purpose, we have used several research methods. We can mention the method of analysis, synthesis, comparison, questionnaire investigation, interview, deduction and so on. These methods have helped us to achieve our goal and formulate recommendations based on our findings.
Release: 2019/2 Pages: 80-88 JEL classification: H70, H83, D73
DOI:
Keywords: Bureaucracy, Client, ESO reform, Public Service, State
Section: PUBLIC ECONOMICS AND PUBLIC ADMINISTRATION, REGIONAL DEVELOPMENT
Contacts:
Martina, Jakubcinova, Ing., PhD., MBA
Alexander Dubcek University of Trencin,
Department of Public Administration and Regional Economy
Studentska 2, 911 50 Trencin
martina.jakubcinova@tnuni.sk
Ján, Kútik, doc. Ing., CSc.
Alexander Dubcek University of Trencin,
Department of Public Administration and Regional Economy
Studentska 2, 911 50 Trencin
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